Nexil Shop | Last updated: 18 August 2026

 

These Terms of Service govern your use of the Nexil Shop website and purchases made through our online store. By using the website or placing an order, you agree to these Terms, together with any policies referenced here.

1. About us

This website is operated by Nexil Shop.

Contact email: contato.nexilshop@gmail.com

2. Online store terms

You must use the website lawfully and must not transmit malicious code, interfere with the website, attempt unauthorised access, or use our services for illegal or unauthorised purposes.

If you are under 18, you should use the website only with the involvement of a parent or guardian where required.

3. Products and descriptions

We aim to describe and display our products accurately. Colours and appearance may vary slightly depending on your device, screen settings and manufacturing batches.

Product availability may be limited. We may discontinue products or update descriptions, specifications and prices at any time, but changes will not affect orders already accepted except where permitted by law.

4. Prices, payment and taxes

Prices shown at checkout are the prices applicable to your order. Delivery charges and any applicable taxes or duties will be shown or explained before you place the order where required.

We may use third-party payment processors. Payment information is handled subject to the relevant provider's security and privacy practices.

5. Orders and contract formation

Placing an order is an offer to buy. We will send an order acknowledgement after you place the order. A binding contract is formed when we accept the order, normally when we send confirmation that the order has been accepted or dispatched.

We may refuse or cancel an order where reasonably necessary, for example because a product is unavailable, there is an obvious pricing error, payment cannot be authorised, fraud is suspected, or legal restrictions apply. If we cancel after payment, we will refund the amount due.

6. Delivery

Delivery estimates are provided during the purchasing process or in our shipping information. Unless a different delivery period is agreed, UK consumer rules generally require delivery without undue delay and within 30 days.

International fulfilment may involve more than one carrier and tracking updates may not appear continuously while a parcel is in transit.

7. Cancellations, returns and refunds

Your rights to cancel, return goods and obtain refunds are described in our Returns & Refund Policy. Nothing in these Terms limits statutory rights available under UK consumer law.

8. Accuracy of account information

You agree to provide current, complete and accurate information needed to process your order, including contact, billing and delivery information. You are responsible for checking your order details before submitting the order.

9. Third-party services and links

Our website may use or link to third-party services, including payment providers, analytics tools, fulfilment providers and social platforms. We are not responsible for third-party websites that we do not control. Their own terms and privacy policies may apply.

10. Reviews, feedback and user content

If you submit reviews, feedback, images or other content, you confirm that you have the right to submit it and that it is lawful. You must not submit defamatory, abusive, infringing, misleading, malicious or unlawful content.

Where you grant us permission to use submitted content, we will use it only in accordance with applicable law and our Privacy Policy.

11. Intellectual property

Unless otherwise stated, the website content, branding and materials owned by Nexil Shop or its licensors are protected by intellectual property laws. You may use the website for personal shopping purposes but may not reproduce or commercially exploit protected content without permission.

12. Prohibited uses

·         Fraud, unlawful activity or infringement of third-party rights.

·         Introducing viruses, malware or harmful code.

·         Scraping, automated extraction or interference that damages or overloads the website.

·         Attempting to bypass security measures or access non-public areas without authorisation.

13. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses suffered by consumers.

14. Privacy and cookies

Our collection and use of personal information is described in our Privacy Policy. Cookies and similar technologies are used in accordance with applicable UK data protection and electronic communications rules.

15. Changes to these Terms

We may update these Terms from time to time. The version published when you place an order will normally apply to that purchase, subject to any changes required by law.

16. Governing law

These Terms are governed by the laws applicable in the United Kingdom to the extent relevant to your purchase. If you are a consumer, you retain any mandatory protections and rights to bring proceedings available to you under applicable law.

17. Contact

Questions about these Terms can be sent to contato.nexilshop@gmail.com.