Nexil Shop | Last updated: 18 August 2026

Need help with an order or product? Our customer support team is here to assist you.

Before contacting us

If your enquiry is about an existing order, please include your order number so we can locate your purchase more quickly.

Example order number: #1548

Response time

We aim to respond to customer enquiries within 1 business day. During unusually busy periods, responses may take a little longer.

Customer support email: contato.nexilshop@gmail.com

When contacting us, please include your name, order number (if applicable), and a short description of how we can help.